Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Blairgowrie | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Blairgowrie collects, uses, and protects your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Blairgowrie is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Blairgowrie and across the UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

We collect the following types of personal and health-related information:

• Personal details: Full name, date of birth, address, email address, and phone number.
• Health information: Medical history, current medications, weight, BMI, and clinical questionnaire responses required to assess your suitability for weight loss treatment.
• Payment information: Transaction data processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, and usage data collected when you visit our website.

Health data is classified as special category data under UK GDPR and is processed with the highest level of care and appropriate safeguards.

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatment through our pharmacist-led consultation process.
• Dispense and dispatch approved medications. Orders are typically dispatched within 1 working day of pharmacist approval.
• Maintain your clinical records and ensure continuity of care.
• Communicate with you regarding your treatment, orders, and any clinical follow-up.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• Send service-related updates where necessary.

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare services. For special category health data, we rely on the provision of healthcare and treatment as our processing condition.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. These include essential cookies required for the website to function, as well as analytical cookies that help us monitor site performance.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Healthcare providers: Where clinically necessary, such as sharing information with your GP to support your care.
• Delivery partners: We share your name and delivery address with our courier service solely to fulfil your order.
• Payment processors: Secure third-party payment providers who process transactions on our behalf.
• Regulatory bodies: Including the GPhC or other authorities where we are legally required to disclose information.
• IT and platform providers: Trusted service providers who support the operation of our website and systems, all bound by data processing agreements.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained for six years in accordance with financial regulations.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted securely and stored on protected systems.

8. Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate, restrict or object to certain types of processing, and request a portable copy of your data. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly and in accordance with our legal obligations.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us:

• Email: info@pharmacyweightloss.co.uk
• Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.